Business Process Design & Improvement

Business Process Design & Improvement, Business Infrastructure

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How to Build and Scale a Call Center

SYNERGY. It’s really about how a person is treated, how you break bread with them, and how you onboard them and give them the…

Business Process Design & Improvement, Organizational & Job Design

Article by

Folajimi Adeyefa

The Power of Storytelling

Liz Bloomfield, the Executive Director of Ripple Effect Images, a nonprofit committed to elevating local solutions to global challenges and amplifying the voices of…

Business Process Design & Improvement, Business Infrastructure

Article by

Folajimi Adeyefa

How to Grow an Auto Body Shop with Digital Marketing

Never take advice from someone who has nothing to lose by giving it. Words to live by from a serial entrepreneur, investor, business coach,…

Business Process Design & Improvement, Listen & Learn

Article by

Folajimi Adeyefa

How to Grow Revenue with Top-Notch Customer Service

Marianne Rutz, Europe’s leading contact centre expert, is all too familiar with the ups and downs of entrepreneurship. Her customer service career and consulting…

Business Process Design & Improvement, Business Infrastructure, Company Profiles & Case Studies, Listen & Learn

Article by

Folajimi Adeyefa

Tips for Starting, Growing, and Scaling an e-Commerce Business

When all seems hopeless and numbers look bad, Curt Anderson tells us on the Business Infrastructure podcast how he grew his e-Commerce business by…

Business Process Design & Improvement, Technological Process Tools, Listen & Learn

Article by

Promise Okezie

How Six Sigma Can Improve Your Small Business’ Operations

Small businesses are under just as much pressure as large enterprises to improve quality, reduce errors in their operations and achieve profitability within a…

Business Process Design & Improvement

Article by

Alicia Butler Pierre

Does Your Small Business Need Lean Six Sigma?

You may have heard of Lean Six Sigma. If not, then you’re about to read a Cliffs Notes version of what it is and how it can…

Business Process Design & Improvement, Technological Process Tools, Listen & Learn

Article by

Promise Okezie

Benjamin Shapiro Shares How His Team Streamlines their Operations with Monday.com

Technological advancement has brought about various digital technologies that help streamline the operations of different marketing workflows and processes. Knowing the tool that best…

Business Process Design & Improvement, Company Profiles & Case Studies

Article by

Promise Okezie

How to Achieve Operational Excellence the Toyota Way – a Masterclass with Dr. Jeffrey K. Liker

The Toyota Way is a framework for achieving operational excellence while also developing a unique work culture rooted in continuous improvement. It is about…

Business Process Design & Improvement, Technological Process Tools

Article by

Alicia Butler Pierre

6 Tips for Using the Clubhouse App to Grow Your Business

By now you may have heard of Clubhouse. It’s a fast-growing, audio-only phone app that functions like a digital conference where different “rooms” contain…

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From the Blog

How to Build and Scale a Call Center

The Power of Storytelling

How to Grow an Auto Body Shop with Digital Marketing

Business Process Design & Improvement

How to Build and Scale a Call Center

The Power of Storytelling

How to Grow an Auto Body Shop with Digital Marketing

How to Grow Revenue with Top-Notch Customer Service

Tips for Starting, Growing, and Scaling an e-Commerce Business

How Six Sigma Can Improve Your Small Business’ Operations

Does Your Small Business Need Lean Six Sigma?

Benjamin Shapiro Shares How His Team Streamlines their Operations with Monday.com

How to Achieve Operational Excellence the Toyota Way – a Masterclass with Dr. Jeffrey K. Liker

6 Tips for Using the Clubhouse App to Grow Your Business

Schedule a Free Consultation

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How to Build and Scale a Call Center