Organizational & Job Design

Organizational & Job Design, Business Infrastructure

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How to Build, Grow, and Scale a Small Business with Business Infrastructure

Business infrastructure links the people, processes, and tools necessary to ensure sustainable, repeatable, and profitable growth. The first element for creating business infrastructure, based…

Organizational & Job Design, Technological Process Tools, Listen & Learn

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Promise Okezie

A Short Guide to HR Process Automation for Small Businesses

People are unarguably one of the greatest assets of any organization. It’s no wonder, then, that Human Resources are at the center of every…

Organizational & Job Design, Workspace Logistics

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Alicia Butler Pierre

Efficient vs. Effective Operations: How to Determine What’s Worthy of Your Time

Hitting the bullseye of your organization’s target is no small feat. While there are many external factors that can derail your efforts, there are…

Organizational & Job Design

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Alicia Butler Pierre

How Much is Your Time Worth? 7 Steps for Figuring Out Which Tasks to Delegate

“Just Because You Can, Doesn’t Mean You Should.” This is one of my mantras and yes, there’s a backstory to it. You see, I…

Organizational & Job Design, Business Infrastructure

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Alicia Butler Pierre

How to Calculate Operational Capacity and Delegate with Confidence

When you start a business you will no doubt wear many hats. But as your business grows rapidly, you will need to hire more…

Organizational & Job Design, Company Profiles & Case Studies, Business Process Design & Improvement

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Alicia Butler Pierre

3 Small Business Lessons from Self-Driving Cars

Last year, my friend Sylvie traveled from Paris, France to visit me in Atlanta, GA. While she was here, we test drove a…

Business Process Design & Improvement, Records Management, Organizational & Job Design, Business Infrastructure, Workspace Logistics, Company Profiles & Case Studies

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Alicia Butler Pierre

Facade – a Business Book Exposing the Chaos of Fast Growth and How to Fix It

I haven’t blogged in a couple of months and for good reason. I’ve been working on a business book that, as my mentor…

Organizational & Job Design, Business Infrastructure

Article by

Alicia Butler Pierre

How an Atlanta Restaurant Balances Infrastructure with Fast Growth – a Case Study

This month’s small business profile features The Food Shoppe – a restaurant based in Atlanta, GA serving authentic Louisiana cuisine. Not yet a year-old,…