Business Infrastructure

Business Process Design & Improvement, Business Infrastructure

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How to Build and Scale a Call Center

SYNERGY. It’s really about how a person is treated, how you break bread with them, and how you onboard them and give them the…

Business Process Design & Improvement, Business Infrastructure

Article by

Folajimi Adeyefa

How to Grow an Auto Body Shop with Digital Marketing

Never take advice from someone who has nothing to lose by giving it. Words to live by from a serial entrepreneur, investor, business coach,…

Business Process Design & Improvement, Business Infrastructure, Company Profiles & Case Studies, Listen & Learn

Article by

Folajimi Adeyefa

Tips for Starting, Growing, and Scaling an e-Commerce Business

When all seems hopeless and numbers look bad, Curt Anderson tells us on the Business Infrastructure podcast how he grew his e-Commerce business by…

Business Infrastructure, Organizational & Job Design

Article by

Alicia Butler Pierre

How to Build, Grow, and Scale a Small Business with Business Infrastructure

Business infrastructure links the people, processes, and tools necessary to ensure sustainable, repeatable, and profitable growth. The first element for creating business infrastructure, based…

Business Infrastructure, Listen & Learn

Article by

Promise Okezie

The Secrets to Being a Sterling COO

Operations are the core of any business and the Chief Operations Officer orchestrates and sets the pace for operations and growth in an organization.…

Business Infrastructure, Technological Process Tools

Article by

Promise Okezie

2 Ways to Power Business Operations with Asana

Running a business involves an avalanche of behind the scene activities. Coordinating different employees and teams, production and workload scheduling, and ensuring important tasks…

Business Infrastructure, Listen & Learn

Article by

Promise Okezie

Why Your Small Business Needs a COO to Manage Operations

The Chief Operating Officer’s (COO) role is supremely important as Operations are the engine of any organization. Good operations ensure that your customers’ experience with…

Business Infrastructure, Technological Process Tools

Article by

Promise Okezie

8 Must-Have Digital Marketing Strategies and Technologies for Small Businesses

Growing a small business can be quite an uphill task especially with having well-established multi-million dollar companies as competitors. Facing well-established companies as a…

Business Infrastructure, Company Profiles & Case Studies

Article by

Promise Okezie

How to Scale Your Business the Right Way (3-Phase Approach) with Jeff Wald

Scaling your small business requires streamlined operations, processes and a robust business infrastructure in order to increase your capacity and bandwidth. “Scale” is a…

Tips for Improving Workplace Communication

Business Infrastructure, Listen & Learn

Article by

Alicia Butler Pierre

Tips for Improving Workplace Communication

Creating business infrastructure means using processes to standardize goods, services, and communication. In this article, we dive into how you can improve communication at your workplace so that your organization is equipped better for success.

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From the Blog

How to Build and Scale a Call Center

The Power of Storytelling

How to Grow an Auto Body Shop with Digital Marketing