Business Process Design & Improvement

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A New, Simple, and Streamlined Way to Deliver IT Projects

108: Improving I.T. Project Delivery with Joseph Garfield The strongest businesses have a solid foundation with a blueprint to achieve an apex of success.…

How to Convert In-Person Operations to Remote Operations for Service-Based Businesses

Business Process Design & Improvement, Technological Process Tools, Listen & Learn

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Alicia Butler Pierre

How to Convert In-Person Operations to Remote Operations for Service-Based Businesses

Service-based businesses face an incline. The ever-present pandemic stresses finances, demands remote work, and arms customers with new concerns. As the owner and operator of a service-based business, you must figure out what tools you can take advantage of to streamline your processes.

Business Process Design & Improvement

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Alicia Butler Pierre

How to Create a Workflow and Choose the Best CRM for Your Small Business

This is going to sound crazy, maybe even controversial, but… COVID-19 might be the best thing that happened to me and my business so…

Business Process Design & Improvement, Business Infrastructure

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Alicia Butler Pierre

3 Tools to Build Your Business’ Immunity to Failure During COVID-19

According to FEMA, approximately 40-60% of “small businesses never reopen their doors following a disaster.” Your business doesn’t have to be part of that…

Business Process Design & Improvement

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Alicia Butler Pierre

Sharpening Your Saw: 9 Resources to Mentally Prepare for Fast Growth

In his book, The 7 Habits of Highly Effective People, Stephen Covey cites habit seven as “Sharpen the Saw.” The world is rapidly…

Business Process Design & Improvement

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Alicia Butler Pierre

Nailed It! Process Recipes for Operational Success

“Nailed It!” It’s a popular expression describing the feeling when you hit your target or your stride. It’s also the name of a…

Business Process Design & Improvement, Business Infrastructure, Case Studies

Article by

Alicia Butler Pierre

How I Scaled a SlideShare Post into an Online Store Using Design Thinking

Design thinking is a 5-stage framework for creative problem solving and its all the rage in many leading universities and enterprises: Empathize –>…

Business Process Design & Improvement

Article by

Alicia Butler Pierre

Scale Operations with Templates Like the Terracotta Army

In 1974, Chinese farmers unknowingly discovered what’s described as the “most important archeological finds of the 20th century.” In an attempt to dig…