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067: Trace Blackmore’s Documenting SOPs Process

When Trace Blackmore started getting information out of his head and onto paper, great things happened in his business. His 16-year-old industrial water treatment company has defied the small business…
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066: Diana Wu David’s Pricing Process

As a former Financial Times executive with a background in economics, Diana Wu David knows a thing or two about pricing. The price you charge for your product or service…
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065: Jason Smith’s Sales Synergistics Process

EVERY business exists to make money. Without it, they will surely fail. This #1 need kickstarts the sales process and it’s the reason we’re kicking off Season 6 (Profitable Processes)…
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064: The One Thing You Need to Know About Process Improvement – Alicia Butler Pierre

Processes not only ensure consistency with how you make a product or deliver a service, but they directly impact your customer’s experience. In this Season 5 finale, Alicia Butler Pierre,…
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063: The One Thing You Need to Know About Delivering Difficult News – Liz Kislik

As you lead your company through growth spurts, you may realize that it’s time to “level up” your business infrastructure. But how you communicate the need to upgrade people, processes…
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062: The One Thing You Need to Know About Estate Planning – Deshonda Charles

Estate planning is NOT just for wealthy people. In fact, Estate Planning Attorney Deshonda Charles says, “An estate plan is your strategic plan to preserve and protect your business and…
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061: The One Thing You Need to Know About Exit Planning – David Shavzin

Who will take over your business when you’re no longer able to? Your answer to this question is the foundation of your exit plan and EVERY entrepreneur should have one.…
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060: The One Thing You Need to Know About Mental Health & Entrepreneurship – Silke Glaab

Leading and/or operating a business is a road less traveled. It can take you on an emotional roller coaster you might not be mentally prepared for. This is where Silke…
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059: The One Thing You Need to Know About Finding Your Voice

Be careful about the labels you put on yourself,” warns Josh Cary, “Because people are willing to validate them.” A hard, but valuable lesson he learned after spending 40 years…
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058: The One Thing You Need to Know About Data Privacy – Jodi Daniels

Are you someone I can trust? Jodi Daniels says the answer to this question determines whether potential customers will do business with you. As a data privacy expert, she keeps…
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