103: Making the Case for Small Business Operations with Alicia Butler Pierre featuring Maegan Lane
This Season 8 finale is different – it’s not Alicia Butler Pierre’s typical monologue. She’s joined by her 13-year-old goddaughter, Maegan Lane – a budding teen entrepreneur and COO of…
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102: Everything You Need to Know About COOs with Mohammad Ali Ajlouni
Mohammad Ali may not float like a butterfly or sting like a bee, like the famous boxer by the same name, but he is a champion – a champion of…
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101: Creating a Learning Culture to Enhance Operations with Jay Hassell
According to Jay Hassell, “Getting things done requires a culture of learning.” As the COO of Novologic, he advocates for people and company culture as the key ingredients for improving…
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100: Podcasting with Purpose featuring Jared Easley
We did it – this is our 100th episode! And joining us to celebrate this milestone is Jared Easley, the co-founder of Podcast Movement. In this episode, Jared reveals how…
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099: Pivoting Operations During a Pandemic with Marshall Freeman
Marshall Freeman is the COO of the Atlanta Police Foundation (APF), a non-profit organization on a mission to make Atlanta America’s safest large city. In this episode, he details why…
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098: Producing a Hit TV Show with Janice Jensen
TV Producers have more in common with COOs and Project Managers than you might think. As Emmy-nominated producer Janice Jensen explains, “We’re all responsible for putting together the pieces” to…
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097: Operating Like the Fortune 500 with Jon Reid
Jon Reid’s exposure to operations, auditing, and finance began during his tenure at General Electric. That experience serves as the cornerstone of his longevity as a C-suite executive and advisor.…
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096: Using Customer Intelligence to Improve Operations with Adam Hayes
“If you don’t have customers, you don’t have a business,” and this is why “You have to always think about continuous improvement.” Wise words from Adam Hayes, a civil engineer…
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095: Finding the Right Model to Improve Operations with Elzie Flenard
Operational excellence and business infrastructure are common threads throughout Elzie Flenard’s career. As a former electronics engineer and operations manager, turned podcast producer, he can attest to how important company…
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094: Retooling Operations for Customer Success with David Ellin
As technology and customers become smarter so does the expectation for companies to be faster, better, and cheaper. Back-office workflows now go beyond order-to-delivery, procure-to-pay, and intake-to-discharge. They also include…
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