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Season 2: Making the Case for Business Infrastructure

025: Business Promises vs. Goals: Season 2 Reflections
Promises are not made to be broken, they’re made to keep.  And customers will hold you to that promise, whether you verbalize it or not.  In this special 25th episode,…
024: Driving Faster with Business Infrastructure
Racecar driver Chris Grigalunas stopped by to share some analogies between his love of driving racecars and his passion for driving business faster.  With a background in data analytics and…
023: Attracting Top Talent to Your Small Business
Jim Stroud is a man of many talents.  Over the past decade, he has built an expertise in sourcing and recruiting strategy, public speaking, lead generation, video production, podcasting, online…
022: Foundation & Maintenance – Business Lessons from Cuba
In this episode, Alicia shares things she observed during a recent trip to Cuba and how those observations apply to how we run our small businesses.  A notable observation was…
021: Improving Quality in Healthcare Operations
According to quality expert Jarvis Gray, assessing the culture of an organization is one of the first things to consider when improving processes to ensure better quality.  As a certified…
020: Striking the Perfect Balance Between Marketing and Operations
In this episode, entrepreneur Andrea D. Smith provides a practical and easy-to-remember definition of marketing.  And she explains that it is NOT the same as sales.  In fact, Andrea and…
019: Who Said Operations Isn’t Sexy?
Look at any generic small business conference or workshop and the likelihood that a discussion on operations will be included is infinitesimally small.  Oftentimes fast-growing companies looking for help in…
018: How AI Technology Can Scale Your Small Business
Imagine if you could grow your business 10x faster.  Better yet, imagine if your business could be “infinitely scalable.”  How?  Through artificial intelligence (AI).  According to Scott Evans, founder and…
017: How Traveling Can Lead to Self-Discovery & Business Evolution
“Know Thyself.”  Thousands of years later, this ancient adage still rings true.  In this episode, Keith Finger opens up about how globetrotting solo across 10 countries in a four-month period…
016: Demonstrate, Duplicate & Delegate: Nia Imani’s Formula for Success
In this heartfelt episode, serial entrepreneur and real estate mogul, Nia Imani, explains how her personal mantra of “demonstrate, duplicate and delegate,” has enabled her to create and implement key…
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