100: Podcasting with Purpose featuring Jared Easley
We did it – this is our 100th episode! And joining us to celebrate this milestone is Jared Easley, the co-founder of Podcast Movement. In this episode, Jared reveals how…
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099: Pivoting Operations During a Pandemic with Marshall Freeman
Marshall Freeman is the COO of the Atlanta Police Foundation (APF), a non-profit organization on a mission to make Atlanta America’s safest large city. In this episode, he details why…
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098: Producing a Hit TV Show with Janice Jensen
TV Producers have more in common with COOs and Project Managers than you might think. As Emmy-nominated producer Janice Jensen explains, “We’re all responsible for putting together the pieces” to…
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097: Operating Like the Fortune 500 with Jon Reid
Jon Reid’s exposure to operations, auditing, and finance began during his tenure at General Electric. That experience serves as the cornerstone of his longevity as a C-suite executive and advisor.…
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096: Using Customer Intelligence to Improve Operations with Adam Hayes
“If you don’t have customers, you don’t have a business,” and this is why “You have to always think about continuous improvement.” Wise words from Adam Hayes, a civil engineer…
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095: Finding the Right Model to Improve Operations with Elzie Flenard
Operational excellence and business infrastructure are common threads throughout Elzie Flenard’s career. As a former electronics engineer and operations manager, turned podcast producer, he can attest to how important company…
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094: Retooling Operations for Customer Success with David Ellin
As technology and customers become smarter so does the expectation for companies to be faster, better, and cheaper. Back-office workflows now go beyond order-to-delivery, procure-to-pay, and intake-to-discharge. They also include…
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093: Supporting People in Charge of Operations with Marvell Allen
With a background in cultural anthropology, certified coaching, and leadership development, Marvell Allen brings a distinct perspective to her C-suite clients. She has a particular knack for helping them eliminate…
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092: Preparing for the Unexpected in Daily Operations with Joseph Powell
“Operations is the most important part of doing your business,” says Joseph Powell. As the founder of TenDollarTutors.com and the creator of the ThinkSmart Whiteboard app, he knows firsthand the…
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091: Debunking COO Myths with Maria Jones
Maria Jones describes Chief Operating Officers (COOs) as the “Innovators of execution.” Their role as second-in-command to CEOs is vital to business continuity and delivering on sales promises. Yet, many…
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