The Toyota Way to Lean Leadership: A Masterclass on Operational Excellence with Dr. Jeffrey K. Liker

When Dr. Jeffrey K. Liker began working at the University of Michigan, he was asked to be part of a research team to study American and Asian car manufacturers. One company stood out – Toyota. He then spent the next 20 years studying the Toyota Way – the management system responsible for them becoming the world’s leading manufacturer.

His first book, ???????? ????, summarized his research and introduced the Lean framework for waste reduction, operational excellence, and continuous improvement. That was in 1997. Fast forward 24 years to 2021 and the second edition of his ??? ?????? ??? book comes out just in time as operations leaders around the world deal with pandemic-induced labor shortages, supply chain disruptions, and rapid digitization.

This is less of an interview and more of a masterclass! Lessons include:
1) A summary of the 14 management principles of The Toyota Way,
2) Using perfection as a direction toward breakthrough results and not an end goal, and
3) What operational excellence means and looks like, and much more!

Find out why Dr. Liker says operations leaders should prioritize the underlying philosophy and scientific thinking of Lean over deciding which tools to use. Don’t miss this opportunity to hear from the award-winning author of the definitive guide on Lean production!

#operations #TheToyotaWay #regeneration
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– Liker Lean Advisors:
– Lean Enterprise Institute:
– Shingo Prize:


– The Toyota Way, Second Edition: 14 Management Principles from the World’s Greatest Manufacturer
– Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results 1st
– The Toyota Product Development System: Integrating People, Process, and Technology
– Gain access to a full list of all of Dr. Liker’s books here:

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