While it’s never ideal when a customer asks for a refund, whether in-person or online, it does present you with a unique opportunity. The refund experience can be just as important to customer retention as the original purchase. Too many things can go wrong, including loss of the account for good. Leave nothing to chance by using these Accounts Payable templates for handling refunds to minimize risk to cash flow. Available for immediate download. See the description below for more details.