Dr. Jeffrey K. Liker spent over 20 years studying the Toyota Way – the management system behind the world’s leading auto manufacturer. He’s since written several world-renowned books summarizing his research and explaining the Lean framework for waste reduction, operational excellence, and continuous improvement.
Those books have collectively sold well over 1M copies and are considered a gold standard in teaching lean operation and management principles in many academic circles around the world. As many organizations continue grappling with the best way to operate post-pandemic, it’s no surprise that this episode is one of our most downloaded.
This is less of an interview and more of a masterclass as Dr. Liker graciously spends time to not only share what The Toyota Way is but also the story of how he became one of the global authorities on this concept.
In this episode, you’ll learn the 14 management principles of The Toyota Way, discover how to use perfection as a direction toward breakthrough results and not an end goal, and gain a better understanding of what operational excellence means and looks like. If you’re serious about operating efficiently and effectively and embracing process improvement as a part of your organization’s culture, then you don’t want to miss these pearls of wisdom!