It’s a brand new season on the Business Infrastructure podcast – Season 16! In nearly four years, there’s so much to celebrate especially as we approach our 200th episode. That’s why this season we’re reflecting on our success factors starting with you, our loyal listeners and subscribers, as well as our top-notch guests. In that spirit, we’ve compiled a list of the top 12 most downloaded episodes to date and will re-air them this season (in no particular order).
First up is the episode featuring Maria Jones. This episode originally aired in April 2020 and because of its organic viewing success on YouTube, we knew we had to include it in this Top 12 lineup.
Maria is the Founder & CEO of Nerdy Industry, LLC which provides operations advisory services to budding entrepreneurs. She describes Chief Operating Officers (COOs) as the “innovators of execution.” Their role as second-in-command to CEOs is vital to business continuity and delivering on sales promises. Yet, many leaders don’t understand what they do and overlook operations as the core of any business.
In this episode, Maria defines what a COO is, debunks common myths about them, as well as operations, and uses analogies and examples to assert their undeniable value. She also shares key metrics every business should measure to assess performance.