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Ep. 52: How Austin MacDonald Earned a Starbucks Golden Apron for Exceptional Customer Service, Part 1

What does it really take to deliver exceptional customer service at scale and earn one of Starbucks’ highest honors in the process? In Part 1 of this two‑part conversation, you’ll…
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Ep. 51: How Sugira Rubasha Scaled His Media Production Company Through an Innovative Hybrid Retainer and Commission-Based Model

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Ep. 50: How Alicia Butler Pierre Scaled Podcast Episodes into a Global Training Platform

This deeply personal 50th episode of Scale Tales is unlike anything we’ve shared before. In an intimate monologue, our producer and host, Alicia Butler Pierre, unpacks her life‑altering journeys, losses,…
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Ep. 49: How Clarence Levy Scaled His Project Management Skillset Through Entrepreneurship

In high-pressure environments, leaders are often forced to choose between speed and integrity, and those choices can define an entire career. Clarence Levy III, PMP, PMO Director at Equilibria and…
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Ep. 48: How Karen Rands Connects Founders to Capital and Grew a Network of Thousands of Angel Investors, Part 2

Behind every breakout company is a hidden layer of capital decisions, investor psychology, and timing that most founders never see. In Part 2 of this conversation, Karen Rands, CEO of…
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Ep. 47: How Karen Rands Connects Founders to Capital and Grew a Network of Thousands of Angel Investors, Part 1

Karen Rands, founder and CEO of Kugarand Capital Holdings, tells a founder-first funding story that flips the usual investor-driven growth script. Drawing on years of experience running an angel group…
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Ep. 46: How Cathey Armillas Created a Viral Marketing Campaign Before YouTube, Leading to over 1M Website Visitors in One Month

When a bored marketing director at an industrial-shredder manufacturer dared to put oddball demo videos online before YouTube existed, she accidentally invented a playbook for low-cost, high-impact viral marketing. Cathey…
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Ep. 45: How Rich Kahn Built and Scaled a Company that Protects over 2 Million Domains from Ad Fraud

What happens when innovation collides with integrity in the fast-moving world of digital advertising? For Rich Kahn, CEO and Co-Founder of Anura.io, the answer lay in a problem often overlooked:…
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Ep. 44: How Julie Kratz Impacted the Work Performance of Over 10,000 People Through Her Allyship Programs, And Almost Lost it All.

Organizations that treat inclusion as a day of slogans will be outpaced by those that build it into how leaders actually behave. Julie Kratz professor at Indiana University’s Kelley School…
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Ep. 43: How Dr. Frank Harper Trained Project Managers to Become Better Leaders and Executives in Over 65 Countries – Part 2

In today’s rapidly evolving business landscape, project management is no longer just about hitting deadlines. It’s about enabling strategy, transformation, and leadership. Few people understand this better than Dr. Frank…
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