247: Business Infrastructure Masterclass | Missing Link: How to Identify and Document Processes for Scaling Small Businesses
We’ve come to the final episode in our encore of the 13-part audio masterclass on business infrastructure! At this point, you’ve heard six stories of entrepreneurs and leaders in small…
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246: Business Infrastructure Masterclass | How to Create a Work Space Logistics Plan for Flourishing Small Businesses
In the last story of our Business Infrastructure audio masterclass, you met Clenard Smith. He’s determined to take his flourishing food distribution company public. But there’s one problem. He needs…
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245: Business Infrastructure Masterclass | Organized Chaos – The Story of Clenard Smith & the Flourishing Food Distribution Company
Prior to the pandemic, people were already spending a lot of time in their offices likely sitting behind a computer. Now, that time has doubled if not tripled for many…
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244: Business Infrastructure Masterclass | How to Create a Service Delivery Blueprint for Small Businesses on the Rise
Vandana Thiagarajan was the subject of the last story you heard in our Business Infrastructure audio masterclass. She’s desperately trying to make sure she and her co-founders can once again…
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243: Business Infrastructure Masterclass | Red Pill or Blue Pill? The Story of Vandana Thiagarajan & a Mortgage Company’s Meteoric Rise
As small businesses grow, so does the need for consistency. Your ability to provide value and meet promised deadlines is only as good as the people, tools, and processes you…
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242: Business Infrastructure Masterclass | How to Create a Paper Records Management System for Expanding Small Businesses
In the last episode of our Business Infrastructure audio masterclass, you heard the story of twin co-founders, Karen and Sharen Benoit. They’ve been given a second chance to pass an…
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241: Business Infrastructure Masterclass | Troubled Waters – The Story of the Benoit Sisters & the Expanding Medical Office
As appealing as paperless offices are, there are still some industries that require meticulous physical recordkeeping. These types of records must comply with regulatory guidelines to legally operate. This is…
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240: Business Infrastructure Masterclass | How to Create an Electronic (Digital) Records Management System for Small Businesses in High Demand
We’re continuing our encore of the masterclass edition of the Business Infrastructure podcast. In the last episode, you heard the story of Sarah and Steve Reuben – siblings whose rivalry…
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239: Business Infrastructure Masterclass | The Princess vs. The Politician – The Story of the Reubens & the Furniture Store in High Demand
A paperless office comes with many perks. It frees up physical space, removes geographic work restrictions, and makes information accessible from anywhere. But there’s a catch. Without careful organization, adequate…
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238: Business Infrastructure Masterclass | How to Create a Business Design Blueprint for Emerging Small Businesses
Welcome back to this encore edition of our audio masterclass on business infrastructure! In the last episode, you heard the story of Albert Andoh, the optimistic child entrepreneur of an…
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