217: Scale Tales | Against All Odds – Jeremy Streten Recounts How He Expanded His Law Business Internationally
Jeremy Streten is on a mission to provide access to legal advice for all small to medium-sized businesses around the world. These aren’t just empty words. He really means it…
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216: Scale Tales | Tipping Point – How Dr. Cindy Young Spreads the Message of Knowledge Management
What would you do if someone dared you to join the military? That happened to Dr. Cynthia “Cindy” Young when she was a senior in high school. Not one to…
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215: Scale Tales | New Zealand and Beyond – How Troy Trewin Scaled an Online Course for Distilleries
Troy Trewin always knew he wanted to be an entrepreneur when he grew up. Having witnessed the successes as well as the struggles of his family’s business, he had a…
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214: Scale Tales | Go-To-Market – How Michiko Wolcott Re-Engineered a Tech Company’s Process and Boosted Revenue
When Michiko Wolcott started her consultancy in 2015, it was rare to find someone like her who was interested in exploring the human side of data. Armed with a personal…
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213: Scale Tales | From the Ground Up – How Richard Blank Built Costa Rica’s Call Center
While his friends pursued careers in fields like law, medicine, and technology, Richard Blank went in a completely different direction – language. In fact, his love of language and communications…
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212: Scale Tales | Ripple Effect – Liz Bloomfield Explains the Power of Storytelling to Maximize Social Impact
“Smoke from indoor cooking fires is the leading cause of death for women and children under age 5 in the developing world.” This episode’s scale tale takes us to Guatemala…
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211: Scale Tales | Web 2.0 – How Darrell Evans and His Team Scaled an Auto Body Shop with Digital Marketing
“Never take advice from someone who has nothing to lose by giving it.” That quote comes from investor, business coach, and digital marketing aficionado, Darrell Evans. It’s a credo that…
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210: Scale Tales | Uncharted Territory – How Marianne Rutz Grew a Retail Company’s Revenue Through Excellent Customer Support
As Europe’s leading contact centre expert, Marianne Rutz knows all too well the roller coaster of entrepreneurship. Her career in customer support began in 1999, quite by accident when she…
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209: Scale Tales | From Fail to Scale to Sell – How Curt Anderson Grew and Sold an e-Commerce Floral Company
Picture it – the year is 1990 and Curt Anderson is full of hopes and dreams. However, those dreams are deferred when he accepts his father’s request to take over…
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208: The Top 12 | How to Streamline Repetitive Tasks with Robotic Process Automation (RPA) featuring Dean Hamilton
Does hearing about robots or robotic technology trigger doomsday images of nonhuman entities taking over with unbridled power? That fear is often rooted in the unknown. And that’s why technologists…
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