You may think that no one can do things the way you can.  But creating a culture of information hoarding, whether intentional or not, is dangerous.  Overreliance on employee’s memories not only prevents you from taking worry-free vacations, it also makes it impossible to sell, franchise, or open additional offices.

We can help you leave the office knowing that you have a competent team that won’t allow tasks to fall through the cracks.    

Our Business Process Manual service:

• Meticulously describes your company's operations with a level of detail and precision that allows staff to work without your daily presence,
• Institutionalizes consistent, high performance by setting well-defined process metrics and key performance indicators (KPIs),
• Exposes process inefficiencies,
• Teaches you how to measure system performance for reliability and make adjustments as necessary,
• Generates intellectual property that can be patented, copyrighted or kept as a trade secret.

• Leverage business intelligence and in-house knowledge to design a salable, replicable business.
• Decrease new employee ramp-up time through well-documented training manuals.
• Raise the bar for staff accountability through internal, performance-based controls.
• Project the image of running a well-oiled machine that maximizes efficiency and minimizes waste.
• Be pitch-ready for presenting your business or innovative concept to investors.
• Increase equity through Intellectual Property valuation of documented, proprietary processes.
• Minimize effects of employee sabotage through a monitored system of checks & balances.